Last Updated: 25th of July 2025
1. Introduction
SendHelp is a Discord bot built to manage ticketing workflows and streamline support interactions on Discord servers. By using SendHelp, you agree to these Terms of Service.
2. Usage Conditions
- You must have proper administrative permissions to invite and configure the bot in a Discord server.
- Use of the bot must comply with Discord’s Terms of Service and Community Guidelines.
- Abusing or attempting to reverse-engineer the bot’s systems is strictly prohibited.
3. Server Owner Responsibilities
- Server owners and admins are responsible for configuring ticket flows and communicating to users that their ticket interactions may be logged.
- They are also responsible for removing the bot if they no longer wish to use the service.
- Misuse of the bot may result in removal from your server.
4. Availability and Reliability
- The bot is provided “as-is” and we make no guarantees about uptime or response time.
- Outages, bugs, or unexpected downtime may occur. We aim to restore services as quickly as possible but are not liable for delays or data loss.
5. Modifications and Updates
- Features and functionality may change at any time without notice.
- These terms may also be updated. Continued use of the bot implies acceptance of any changes.
6. Contact
For questions about these terms, contact us at:
contact@pieceofweb.com